Shipping Policy

This Shipping Policy applies to all orders placed on the Shahida Parides official website https://shahidaparides.shop. Our store sells gowns, trousers, headbands, handbags, maxi‑dresses, tops, hats and other women’s fashion‑related merchandise. This document complies with Shopify platform standards, German commercial law and European Union consumer‑protection regulations. You may copy this full text directly to your Shopify policy page without modifying any placeholders.

Merchant Information

Shahida Parides Business Address: LOMONOSSOWALLEE 14C, 17491 GREIFSWALD, Germany Contact Email: info@shahidaparides.shop Phone Number: +49 172 1254147 Official Website: https://shahidaparides.shop

By placing an order on our website, you acknowledge that you have read and accepted all terms described within this Shipping Policy, together with our Terms of Service, Privacy Policy and Return & Refund Policy.

Free‑Shipping Offer

We provide free shipping for eligible orders. Free shipping will be automatically applied at checkout for all orders that satisfy our free‑shipping criteria. No discount code is required. Free‑shipping benefits cover standard delivery service only and do not apply to express or premium shipping upgrades. If your order does not qualify for free shipping, regular shipping fees will be displayed clearly on the checkout page before you complete payment. We reserve the right to adjust free‑shipping conditions for future orders without prior notice; such changes will not affect orders already confirmed and paid for.

Order Processing Time

Once your payment has been successfully confirmed, we begin processing your order. Standard order processing takes 2‑5 business days, excluding weekends and German public holidays. Processing includes product quality checks, packing, preparing shipping documents and hand‑over to our selected shipping carrier. Order processing time does not include transit delivery time. During peak‑season periods, sale events or high‑volume shopping dates, processing times may be slightly extended. You will receive a shipping‑confirmation email with tracking number once your parcel has been handed over to the carrier.

Shipping Zones & Estimated Delivery Times

Domestic Shipping (Germany)

Standard delivery: 3‑7 business days after order processing is completed. Eligible orders qualify for our free‑shipping service.

European Union Countries

Standard delivery across EU member states: 5‑12 business days after dispatch. Eligible orders qualify for our free‑shipping service.

International Shipping (Outside the European Union)

We deliver to selected non‑EU countries. Estimated transit time ranges from 7‑20 business days, depending on destination country, carrier performance and customs‑clearance speed. Free‑shipping is available for qualified international orders according to our checkout eligibility rules. Please note that for shipments outside the European Union, import duties, customs fees and local taxes may be charged by the destination country’s customs authority. These additional charges are the sole responsibility of the customer and are not included in product prices or shipping costs paid to Shahida Parides. We cannot predict the exact amount of customs charges and we are not liable for any customs‑related delays or fees incurred on international shipments.

All delivery‑time estimations are non‑binding and serve for reference purposes only; actual delivery dates may vary due to carrier‑related issues, bad weather, customs processing or force‑majeure circumstances beyond our control.

Order Tracking

Once your package is dispatched, we will send you a shipping‑confirmation email containing your unique tracking number and carrier information. You can use this tracking number to monitor your parcel delivery status online via the corresponding carrier’s official website. Please allow up to 24 hours after receiving the confirmation email for tracking‑system data to update. If you cannot locate your shipping‑confirmation email, please check your spam or junk mailbox, or contact our customer‑service team at info@shahidaparides.shop.

Risk Transfer

For consumers within the European Union, risk of accidental loss or damage to your ordered goods transfers to you upon physical receipt of the parcel by you or an authorised recipient. For international shipments to customers outside the EU, risk transfers upon hand‑over of the goods to the international shipping carrier. Statutory consumer‑protection rights remain unaffected.

Lost, Stolen or Damaged Parcels

If your parcel shows “delivered” status via tracking but you have not received your package, please first check with neighbours, building management or local parcel pickup points. Immediately contact our support team via info@shahidaparides.shop and provide your order number and tracking number. We will cooperate with the shipping carrier to open an investigation. Investigations with carriers may take several business days to complete.

Claims for goods damaged in transit must be submitted to us within 14 calendar days after you receive your parcel. Please provide clear photos of both the outer packaging and damaged fashion items (gowns, maxi‑dresses, trousers, hats, headbands, handbags or other merchandise). After verification, we will offer solutions according to our Return & Refund Policy, such as replacement, partial price adjustment or full refund.

We are not responsible for parcels marked as successfully delivered by the carrier when loss or theft occurs after delivery to your provided shipping address. Please ensure you supply an accurate, complete and safe delivery address when placing your order.

Delivery Issues & Failed Delivery

Please double‑check your shipping address before completing checkout. We cannot modify delivery addresses after an order has been dispatched. If delivery fails due to incorrect customer‑provided address, recipient absence or customer refusal to accept the parcel, return‑shipping charges incurred will be borne by the customer. Those costs may be deducted from any subsequent refund.

If your delivery is significantly delayed beyond the estimated delivery window, please reach out to our customer‑service email info@shahidaparides.shop with your order and tracking information, and we will follow up with the carrier on your behalf.

Force‑Majeure Circumstances

We shall not be held liable for delivery delays or non‑delivery caused by events outside our reasonable control, including natural disasters, public health emergencies, official government restrictions, labour strikes, carrier service disruptions, supply‑chain interruptions and other force‑majeure events. In such cases, we will inform customers as soon as reasonably possible and extend delivery timelines accordingly.

Relation to Other Store Policies

This Shipping Policy works together with our Return & Refund Policy, Terms of Service and Privacy Policy published on https://shahidaparides.shop. For return‑shipping instructions, please refer to our Return & Refund Policy. Please note that customer‑originated return‑shipping costs are generally borne by the customer, except for returns caused by our error such as defective or wrong‑item delivery. Our free‑shipping offer only applies to outbound deliveries from our warehouse to the customer’s delivery address and does not cover return‑shipment costs.

Updates to Shipping Policy

We reserve the right to revise this Shipping Policy. Any updated version will be published on this policy page of https://shahidaparides.shop. Revisions take effect upon publication. Your continued use of our website after publication means you accept the updated terms. Orders already completed before the update remain governed by the policy version valid at the time of purchase.

Shipping‑Related Contact

For any questions regarding shipping, delivery, tracking or our free‑shipping promotion, please contact: Email: info@shahidaparides.shop Phone: +49 172 1254147 Postal Address: LOMONOSSOWALLEE 14C, 17491 GREIFSWALD, Germany Website: https://shahidaparides.shop